CITS Training

The Pro-Link Professional Education program will give your cleaning staff the knowledge and skills they need to become true cleaning professionals.

The courses are CITS Verified by ISSA and, when successfully completed, will confer the nationally recognized CITS Certified designation to your employees. Employees who pass all seven courses will receive the CITS Masters designation.

We're a certified member.

CITS Courses

General Cleaning

How to safely and effectively complete the most common cleaning tasks, including:

  • Disinfecting
  • Odor prevention and elimination
  • Sweeping and mopping
  • Dusting
  • Emptying trash
  • Vacuuming
  • How to clean specific surface types, such as glass and stainless steel

General Safety

How to perform custodial jobs safely and help keep others in the facility safe. The topics covered include:

  • Properly handling\diluting cleaning chemicals
  • Fire prevention
  • Safely working with powered equipment
  • Safe stepladder use
  • Preventing slips, trips, and falls
  • Personal protective equipment
  • What to do in case of an emergency

Carpet Care

Step-by-step instructions for cleaning and extending the life of carpet. The processes taught include:

  • Vacuuming
  • Spotting
  • Interim cleaning with cylindrical brush machine
  • Restorative cleaning with a carpet extractor
  • Rotary shampooing to salvage extremely soiled carpets

Hard Floor Care

Step-by-step processes to keep hard floors looking their best while lessening the frequency of stripping the floors. The topics covered include:

  • Proper use of matting
  • Daily floor maintenance
  • Spray buffing and burnishing
  • Top scrubbing
  • Stripping finish
  • Applying finish

Customer Service

Teaches the basics of customer service tailored to cleaning staff. Topics covered include:

  • How to look and act like a professional
  • Interacting with building occupants
  • Understanding and meeting customer needs
  • Properly addressing customer complaints

Restroom Care

An easy step-by-step process for cleaning, disinfecting, and maintaining restrooms.

Hazard Communications Training with HCS 2012 (GHS)

Understanding chemical labels and Safety Data Sheets (SDS)

OSHA Safety Training

E.A. Morse has developed a complete training program including documentation, comprehension review and certification of participation.

OSHA has substantially changed the rules and regulations related to the Hazard Communications Standard (HCS). This change is to align with the United Nations’ Globally Harmonized System (GHS) of Classification and Labeling of Chemicals. The new OSHA standard is HCS 2012 – Hazard Communications Standard 2012.

OSHA’s compliance to the new standard has four deadlines:

  • 12/01/2013: All employees must be trained on the new Label Elements and SDS format.
  • 06/01/2015: All manufacturers and suppliers must ship products with the new Label Elements and SDS’s.
  • 12/15/2015: All Distributors must ship products that have HCS 2012 (GHS) compliant labels.
  • 06/01/2016: All employers shall, as necessary, update any “alternative” workplace labeling, update the hazard communication program, and provide any additional employee training for newly identified physical or health hazards.

Blood Borne Pathogens

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